We will happily accept any unopened non-custom/non-handmade product within 14 days of receiving it for store credit. Return shipping charges are the responsibility of the customer, and original shipping costs will not be refunded.  If you received a promotional discount or free shipping on your order, that amount will be deducted from your return. Items must be unused and in their original packaging to be considered.

Clearance items, custom products, and seasonal merchandise may not be returned unless damaged or defective upon receipt from tu twinkle and notified immediately.

Non-handmade orders can only be canceled if they have not yet been shipped.

Use the contact form below to begin the return process, including order number and which items you will be returning.  If anything is defective please include photos.